Know What "clicks" with your Ecommerce CRM Software

Ecommerce CRM Systems for 1:1 Experiences

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Overview

Mapping customer journey and purchase cycle is crucial for fast growing internet companies. It is imperative to monitor and communicate with your customer at various touch points.

Customer Profiling

Mapping repeat customers and unique website visitors based on the source of interaction and automating the workflow based on product offering.

lead management dashboard in pune
lead management dashboard in pune

Transaction Analysis

Let Kapture CRM help you define your offers and discounts using Deep Analytics and Artificial Intelligence. Ecommerce tracking to measure consumer pattern on website

Gauge Engagement

Ascertain who is more likely to convert by defining key lead qualifying parameters based on number of visits, channel of communication. Float relevant promos and discounts at the same time.

 lead management dashboard in pune

Classification

Filter customers based on criteria like frequency of purchase, amount spent, propensity to spend, time spent browsing certain products and more. Make sure online consumers see what they like to browse often and pitch your communication accordingly thereby improving conversion

lead management dashboard in pune
lead management dashboard in pune

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